How to start a successful delivery business in India

If the past two years taught us something is that consumerism will continue no matter what, and since we are still in the middle of a pandemic, a delivery business is very much needed. The best part is that this business model won’t be tapped out anytime soon since the advances in technology have made us more comfortable at home than shopping around face-to-face. 

Now is the perfect moment to start looking for the best small business loans that can help you start a new delivery company. This, of course, is next to all the work that comes with creating a business from the ground. 

Just remember that there are still plenty of risks involving contact with people so, make sure you include some sanitizing and protection programs to keep your employees and their families safe. Now that you have this in your head let’s get started. 


The basics of any business

In every business, some processes can’t be overlooked to make a company work. These are: 

A business plan

A written down document where you can set down the kind of product or service you want to offer, a market study where you include competitors, average prices, and value offer, your strategy to succeed in said market, rates, expansion plans, risks, and everything you need to know about your business. Detail everything you want to do with it. 

 Financial projections

In this, you have to set down costs, fixed expenses, revenue, and workload. It’s a document detailing how you are going to make money, how you are going to grow, and your financial goals to earn enough for a return on your investment. You can do it for one year and then for five years as you plan to grow. Look for the best small business loans out there that can help you achieve said goals.


Map out the steps and actions you need to take to go from a project in your mind to a successful business. This has to include marketing strategy, your team and their profiles, what do you expect from them, and so on. To write it, answer the question “how to reach my goals?”.

The work

Now that you have a solid plan and ideas to penetrate a market, it’s time to start the actual work.

Determine your work area

This will give you an idea of how many people you could have as customers, how many people you’ll need to hire, and how many vehicles you’ll need. Think about scaling your business, so don’t stop with the research of one area but begin, from day one, to look for other zones.

 Establish a business model

It’s your time to decide what kind of business you want and the best way to do it is by putting yourself in other people’s shoes. For your customer, what would you want? Would you rather have fast service or a place where they can get you something from afar? For your employee, you could ask them to bring their vehicle (normally bicycles) and pay them more, pay a fixed wage or a basic salary and commissions for trips. It depends on what works best for you and the people around your company.

 Make alliances

Start knocking on doors of shops and businesses that offer products that can be delivered like the local restaurants, the pharmacy, and even a grocery store. The idea is that you start building a customer base because your main customers are retailers and your secondary customers, and the clients of retailers. 

 Establish ground rules

Your rules will be based on your value offer. Maybe it’s delivery in less than 30 minutes, a pristine service, or the incursion into off-the-grid zones. By knowing this, you can start setting the rules for both your employees and your customers. Yes, the retailers, because you cannot deliver in 30 minutes if they take 25 preparing the order. 

As you can see, there is a lot of work ahead of you before you even buy your first bike so start searching for the best small business loans that can help you take your idea to the next level. Are you ready to make It happen?